About Us
At Anglianphe, we understand that emergencies can happen at any time, which is why our expert team is available 24/7 to provide immediate assistance. Whether it’s a plumbing issue, heating malfunction, or any other urgent service, you can rely on us to be there when you need us most.
About Us
Anglianphe where we started and where where were going
With a background in transforming a small company into a successful franchise across the Anglian area, I bring a wealth of knowledge about what strategies work and what pitfalls to avoid. At UK, we believe in making informed decisions rather than engaging in unbridled spending. Our approach is centered on sustainable growth and effective resource management, ensuring that we focus on what truly benefits our customers and the business as a whole. This disciplined strategy allows us to maintain high standards while expanding our reach and services throughout the Anglian area.
Establishment and Foundation
Anglianphe began as a small, locally-based firm with a dedicated focus on providing exceptional services in both the domestic and commercial sectors. Our unique approach allows us to offer a wide range of services on an as-needed basis, ensuring that we meet the specific needs of our customers whenever they arise. Over the years, we have built a reputation for excellence, with countless satisfied customers attesting to our dedication and commitment to following through on every project and installation, no matter the challenges we face.
Supporting Our Community
In 2020, we recognized a pressing need within our community and introduced a 24-hour call-out service specifically for the elderly. Many of our customers reached out to us for assistance in connecting with plumbers and heating engineers for their elderly relatives, who often found it difficult to secure reliable services. Our initiative not only offered immediate help but also strengthened our ties within the community, reinforcing our commitment to serve those in need.
Expansion of Services
Fast forward to 2023, we proudly launched several new services that expand our offerings. This includes commercial gas services and an increase in our coverage areas, allowing us to provide peace of mind to even more customers. Our new capabilities include the maintenance and repair of commercial care home heating systems, ensuring that facilities operate efficiently with fast recovery hot water systems. We are equipped to handle both oil and gas in light commercial situations and can also work in larger factories as required.
Safety and professionalism remain our top priorities, and we carry all relevant Public Liability Insurance (PLI). Each project is carefully costed individually, providing our clients with the assurance that we meet all four major qualifications at a moment's notice.
- Emergency Services
Our Expert Team is Available 24/7 for Emergency Services
At Anglianphe, we know emergencies can strike at any time. That’s why our expert team is available 24/7 to provide immediate assistance for plumbing, heating, and other urgent needs.
Our dedicated professionals respond quickly and efficiently, prioritizing your safety and comfort. With our commitment to customer satisfaction, you can trust us to resolve issues promptly, no matter the hour.
When you choose Anglianphe, you gain a reliable partner ready to support you around the clock, ensuring your peace of mind during life’s unexpected challenges.
Our Process
Efficient Plumbing, One
Step at a Time
Welcome to Anglian PHE – Your Trusted Home Services Provider Across East Anglia!At Anglian PHE, we pride ourselves on delivering top-notch plumbing, electrical, and commercial gas services throughout East Anglia.
Initial Consultation
Our team will discuss your needs and preferences to understand your unique requirements.
Customized Solutions
We tailor our services to fit your specific goals and challenges, ensuring the best possible outcome.
Final Walkthrough
Before project completion, we conduct a thorough review to ensure everything meets your expectations.
Ongoing Support
Our commitment doesn't end with the project; we provide continuous assistance to ensure your satisfaction.
Company Story
Interesting Facts About Our Company
At Anglianphe, we understand that emergencies can happen at any time, which is why our expert team is available 24/7 to provide immediate assistance.
FAQ
Help Desk FAQs and Careers
Our FAQ Help Desk is designed to provide quick and easy access to answers for common questions and issues. By offering detailed solutions on topics such as common boiler faults troubleshooting and electrical or house hold Plumbing issues , we ensure that you can find the support you need without the wait. Additionally, we offer a range of career opportunities within our current team, including technical support and customer service roles.in the feild service engineers, These positions offer the chance to develop valuable skills in problem-solving, communication, and job management, while playing a key role in keeping our customers informed and our jobs running smoothly . If you’d like to know more please email me at lance@anglianphe.co.uk
Yes, we provide 24/7 emergency plumbing services to address urgent issues such as burst pipes, severe leaks, or blocked drains. Our team is always ready to respond quickly to minimize damage and restore your plumbing system.
Our average response time for plumbing emergencies is typically within 30 minutes to an hour, depending on your location and current demand. We prioritize urgent calls to ensure your safety and comfort.
We recommend scheduling plumbing maintenance at least once a year. Regular inspections can help identify potential issues early, ensuring your system operates efficiently and prolonging its lifespan.
Absolutely! We specialize in eco-friendly plumbing solutions, including water-saving fixtures, tankless water heaters, and sustainable materials. Our goal is to help you reduce water consumption and lower utility bills.
No, flushing wipes, paper towels, or non-biodegradable items can lead to severe clogs and plumbing issues. We advise disposing of these items in the trash to maintain a healthy plumbing system.
You can reach us through our website's contact form, by phone, or via email. Our customer service team is available to assist you with any inquiries or to schedule appointments.
Yes, we provide comprehensive water heater services, including repairs, installations, and maintenance. Whether you need a new unit installed or your existing heater serviced, our skilled technicians are equipped to handle it efficiently
To prevent your pipes from freezing during cold weather, insulate exposed pipes, keep your home adequately heated, and let faucets drip during extreme cold. If you suspect a pipe has frozen, it's essential to act quickly to minimize the risk of bursting
Testimonial
Real Feedback from Real People
Here are the Real Feebacks from Real Peoples
Excellent plumber
Friendly, reliable and competent!
Thoroughly recommended.
Anglian Plumbing made the whole experience of installing a new boiler as stress free as possible. We received clear advice as to the problem and the solution. We were kept updated whilst the solution was sourced, ordered and delivered. Lance and Lawrence were clean and tidy and caused as little disruption as possible to us. The work was carried out well and efficiently. Lance and Lawrence understood that our dogs had to be kept secure and doors could not be left open. Thoroughly recommended and very nice people into the bargain!
Friendly, knowledgeable and professional.
We've used Lance at AnglianPHE for several years for jobs such as routine boiler maintenance, leaking taps, replacement of radiator valves right up to major structural work on our drainage system. We've always been very pleased with the prompt and efficient service provided. A friendly, knowledgeable and professional company.
Speedy callout for an emergency
I had to use Anglian PHE om more than one occasion. The first expereince was an emergency for a gas boiler. Anglian rearranged their workload so they could come out immediately as it was winter and I had no heating or hot water. They could not fix the problem on that day as a spare part was needed but returned a few days later to do the job. On the second occasion an upstairs toilet was leaking for some months without my initially realising as the water went into the skirting board. Anglian quickly realised that the part used to install the toilet was not suitable. They got the replacement part fitted and also made good the installation because the toilet was not stable the first time it was fitted. I am very happy with the work and service provided with Anglian as well as their speedy callout times, so will definitely use them again