Contact Anglian PHE Tell us what is wrong. We will help you get it sorted.
Need plumbing, heating or electrical help? Call, WhatsApp or email Anglian PHE. For emergencies, phone 01787 278511 any time. For quotes, bookings and general questions, our office is available during normal opening hours.
Tell Us What You Need Help With
Send us a few details and we’ll help with the next step. For urgent problems, calling is fastest.
How would you like to contact Anglian PHE?
Urgent problem? Call the emergency line. Need a quote or want to send photos? WhatsApp is often easiest. Office and email are ideal for planned work, documents and general enquiries.
24/7 Emergency Line
Burst pipe, serious leak, no heating, no hot water or another urgent problem that cannot wait for office hours.
Call the emergency line →Send a photo, short video, boiler fault code or description of the problem. Useful for quotes and non-emergency questions.
Open WhatsApp →Office
Quotes, bookings, invoices, planned work and general enquiries. Monday–Friday 8am–5pm and Saturday 9am–1pm.
Call the office →Best for documents, detailed quote requests and non-urgent enquiries where you want everything written down.
Send an email →You do not need the technical answer — just tell us what you know
A few simple details can make it easier for us to understand the problem and arrange the right engineer.
Your location
Send your town or postcode so we can check coverage and give you a realistic idea of availability.
What is happening
Tell us what you can see: leaking water, no heat, a blocked drain, tripping electrics or another symptom.
Photos or fault codes
A clear photo or boiler fault code can help us understand what type of visit may be needed.
How urgent it is
Tell us whether the issue is causing active damage, stopping heating or hot water, or affecting business operations.
Do not wait for an email reply. Call 01787 278511.
The emergency line is available 24 hours a day, 7 days a week, including bank holidays. If water is escaping, turn off your stop tap if it is safe and practical to do so, then call for help.
Opening hours, address & directions
The office handles quotes, bookings and general enquiries. Emergency support remains available outside office hours.
Office & emergency hours
Use the office number for planned work and general enquiries, and the emergency line when something cannot wait.
Our office
Anglian PHE is based in Clare, near Sudbury, with wider coverage across Suffolk, north Essex and parts of Cambridgeshire.
Top floor, 4 Market Hill
Clare, Sudbury
Suffolk, CO10 8NN
United Kingdom
Popular reasons customers contact Anglian PHE
If you already know the service you need, use the relevant page below. If you are unsure, call or WhatsApp and describe the problem instead.
Emergency Plumbing
Burst pipes, serious leaks and urgent plumbing faults.
Emergency plumbing →Boiler Repair
No heating, no hot water, leaks or boiler fault codes.
Boiler repair →Boiler Installation
New and replacement boiler enquiries and quotes.
Boiler installation →Leak Detection
Hidden water leaks and unexplained water loss.
Leak detection →Drain Unblocking
Blocked sinks, toilets, drains and recurring drainage problems.
Drain unblocking →Electrical Services
Repairs, safety work and NAPIT-approved electrical services.
Electrical services →Qualified trades, clear communication and several easy ways to reach us
Contact pages convert better when customers know exactly who they are contacting, how quickly they can get an answer and whether the company looks trustworthy.
Gas Safe registered
Qualified professionals for boiler, heating and gas-related work.
NAPIT approved
Certified electrical services for homes, landlords and businesses.
No call-out fee
The current contact page states there is no call-out fee, including nights, weekends and bank holidays.
24/7 emergencies
The emergency line is available all day, every day for urgent plumbing and heating problems.
Human contact
Phone, WhatsApp and email make it easy to explain the problem in the way that suits you.
Trading since 1993
An established trading history gives customers another useful trust signal before booking.
Contact us from Suffolk, north Essex or nearby Cambridgeshire
The current contact page describes coverage of roughly 30 miles around Sudbury. Send your postcode if you want a quick confirmation for your address.
See what customers say about Anglian PHE
Check current customer feedback before you book. Reviews can help you feel more confident about communication, reliability and the service you can expect.
Contact FAQs
Quick answers to the questions customers commonly ask before getting in touch.
Call 01787 278511. The emergency line is available 24 hours a day, 7 days a week. Do not rely on email for an urgent problem.
The office is open Monday to Friday from 8am to 5pm and Saturday from 9am to 1pm. The office number is 01787 278511.
No. The current contact page states there is no call-out fee, including nights, weekends and bank holidays.
The source page gives typical estimates of around 30–45 minutes near Sudbury, Haverhill and Halstead, and around 45–60 minutes further out. These are estimates rather than guarantees because actual response depends on engineer availability, traffic and your location.
Yes. For straightforward jobs, send photos on WhatsApp to 07825348536. Larger installations may need a site visit before an accurate quote can be given.
Yes. The source page includes commercial plumbing, heating and drainage, landlord-related work and maintenance contracts. The office line is best for planned commercial enquiries.
The contact page describes roughly a 30-mile radius around Sudbury, covering Suffolk, north Essex and parts of Cambridgeshire. Send your postcode or check the Areas We Cover page for confirmation.
Tell us what needs fixing. You do not need to diagnose it first.
Call for urgent help, WhatsApp photos or fault codes, or contact the office for planned work and quotes.